Get Started

Get a Free First Test of Your Business

Tell us how customers can reach your business. If your request is approved, First Touch Metrics will make four realistic customer-style inquiry attempts using up to three of the available contact methods.

Takes about 60 seconds. No software. No commitment. We’ll handle the rest.

Four inquiry attempts

We select up to three available contact methods and test how your business responds.

See whether your business responds

Verify what a real customer would experience.

Get a clear results report

Review response reliability and speed in plain English.

How It Works

Three steps. No software installation or workflow changes required.

Submit your request

Tell us your business details and the public contact methods your customers currently use.

We contact your business

After approval, we make four realistic customer-style inquiry attempts using up to three available contact methods selected by First Touch Metrics.

You receive your report

You get a clear breakdown of response rate, response time, and missed inquiries. Your report is typically delivered within seven business days after approval.

Request Your Test

Start with the basics. We will keep this simple.

Business Information

The business we will be testing.

Business Name

Website

Business Type (optional)

Tell us how customers reach your business.

Provide the public contact methods your customers currently use. First Touch Metrics will select which methods to include in the free test.

Only fill in the methods you selected below.

Select at least one contact method and the matching field will appear below.

Where we send results

Your contact information, so we can follow up and send your results.

Full Name

Phone Number (optional)

Quick confirmation

How we conduct your test

First Touch Metrics staff make realistic, simulated customer inquiries manually—without bots or automated inquiry systems. We do not record calls, schedule appointments, request dispatches, or make purchases as part of the free test. We record the contact method, timing, outcome, and relevant notes needed to prepare your report. The report evaluates the business’s response process rather than grading individual employees.

Just to confirm you are authorized to request this test.

I am the owner or authorized representative of this business, and I confirm that the contact methods submitted above belong to this business.

No software to install. No commitment required. We use the information you provide to review your request, conduct the test, and send your results.

By submitting this form, you agree to our Terms of Service and Privacy Policy.

To protect businesses from misuse, requests are reviewed before approval and testing.